I met this guy at the auto body shop that he picked out and he looked nice and then he turned into this money eating guy!!
He asked me, "How are you guys going to reimburse me?"
And "I am going to need a rental car while my car is getting worked on?"
I explained to him, that we are very sorry and that no matter what we are going to pay for the damage of his vehicle.
They finally came out with the total and it came out to $8,300, honestly his car is almost worth that much. I thought it was a newer car but its a 2004. The car shop he chose is owned by his friend. I feel like they gave me a really high estimate just so that I would pay and they would fix the car with like $3,000 and they would split the rest!
Anyway, I told him that my insurance would handle it and I made the claim right in front of him and gave him all the information. He then decided to go to the store that gives us the work and made a scene....
I just received a call from the general manager for that store and he told me that this guy was mad because he needed a rental car. First of all, the store doesn't have to be dealing with this. Second of all, I had already explained to him that no matter what, if my insurance didn't pay for his rental car, I would!! He is taking this way out of proportion!!!
I am so upset and tired of all of this. And yes, I know it was an accident,and we all have accidents, I'm just stressed! My employee is going to pay this guys rental car if my insurance doesn't cover it!