I was having BSOD which I finally, after several months, believe to have pinpointed the problem: bad memory. I purchased memory for my HP Pavilion m7650n from Newegg about 10 months ago at the recommendation of my IT guy. It was Kingston memory, specifically model KVR667D2N5K2 - 2 x 2gb. I ran the Mem Test 86 along with the MS mem test which indicated that one of them was bad. They will replace the 2 x 2gb. After speaking with the tech at Kingston, though they indicated that this RAM was not the appropriate RAM for my computer, indicating that I should have purchased the KTH not the KVR. I asked about a swap for the correct memory, which they will not do. So here in lies my dilemna - what to do. I surely will swap out the bad memory, but I don't know much about the KVR/KTH difference to know if it really matters. The KVR was working in my computer; I'm not sure at what point one went bad, but none the less, it was 'working' - the tech seemed to indicate it would either 'work' or 'not work'. Here are some more details:
I have 4 slots available with a maximum capacity of 8gb RAM.
I also have 2 1gb that came with the computer.
A. Swap the Kingston bad memory out and replace and combine with the 2x 1g I already have.
B. Swap the Kingston bad memory and buy an additional 2 x 2g memory to go along with it - if so what do I buy? The same KVR? KTH? Other? I don't know much about compatibility issues here.
C. Buy all new memory - 4 x 2gb. (I will still swap the Kingston to have on hand). If so, what do I get? I don't know much about type, speed, voltage.
I am tempted to contact Newegg about my issue, but I didn't use their search tool and it's been 9 months now, so I'm fairly certain the outcome.
I use my computer daily; work from home using Citrix to login to work. I'm a heavy internet user.
What would you do? Thanks in advance for your input!