My organization is a membership organization with a lot of volunteer support. For the most part, they are wonderful, and I have met many wonderful people through my job and am so glad to consider them my friends. I work with one volunteer, though, who hates me. She is always incredibly rude to me, and is very difficult to work with. Unfortunately firing her isn't an option (she is a donor).
Anyway, she had a question about something for next week. I have been off all this week, so I didn't get the phone message (I get email on my iphone, but don't check my voicemail until I get back to the office). She then asked one of my staff, who emailed me Wednesday night, but I have been busy with holiday preparations and didn't respond until last night (24 hours later). She didn't like my answer (which was basically that I can't check on that from home, but I'll get back to you first thing Tuesday morning) and sent me a nastygram copied to my boss this morning (our office is closed today).
So here is my vent. WTF lady? Why do you think that you are more important than my family? Why do you think it's ok to unleash a hateful email vent on me when I responded professionally within a reasonable timeframe ON MY VACATION? Why are you such a freaking witch?
In my response, I wished her a merry christmas but I was lying through my teeth.