I will do my best to make this brief. We moved into our current flat on 27th March. It is okay, but in a council building (which is fine) but wasn't disclosed to us. We signed a two year lease b/c we, honestly, we were not thinking and the agent had removed the break clause (yes, we did read the lease and have rental properties in the states, were tired and just missed it). Anyway, after the first day we noticed the shower does not get cold water! At all, its hot or nothing. We have turned down the boiler, but in my opinion, that is unacceptable.
We told the agents (who are paid to cover the maintance) and also tired to get out of the lease. We went to a lawyer, who said they were bad landlords, but no smoking gun. But advised us to get the shwoer fixed and subtract it from the rent. Long story, we did, but they couldn't lcoate the stopgap (plumber part) fast foward to now, FINALLY the landlord is willing to do something! It's been six month, but will not until we repay the 517.00 that we had to pay for the plumber to come. We have three plumbers (the one we hired and two the landlady hired) who agree it is a problem and its a true problem.
We just recieved a letter today and it states
"For your information, the previous tenants at teh property never had complaints about the shwoer adn it is out of goodwill gesture that the landlady is willing to repair the shwoer for you".
Good will! ... Good will my A** it is in our lease that they have to cover those costs. We are not going to repay. And she will not fix the shower until we do. DH is on his way home and I just told me and he says we are going to sue.
Anyone have experience with this? According to Westiminister council, we can also contact them as we have a landlord who is unwilling to make repairs.