Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email [email protected]
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
I signed up for the adjustable thermostat several weeks ago and was given an installation date of Aug 19th. The customer service rep told me to call about once a week to see if there were cancellations that I might be able to move my appointment up to. I've called 2-3 times since then and always was told sorry, no cancellations. The guy I talked to today said that cancellations are always filled with service calls, not installations. Which I guess makes sense to me. If my AC was broken I'd certainly want a cancellation spot too. But I told the rep what the other reps had told me and he said he had heard this before and the other reps were wrong. I'm thinking about cancelling the whole thing. If I don't get the credit til the end of August how much will it help anyway? Plus they don't seem willing to work with me when I call and supposedly the other reps aren't informed about the policies anyway. Too much ignorance for my comfort.