Things have been a little slow at work this week (small animal/exoctic practice). So I've started a mission of my own which is to make my hospital the best that it can be. Yes, sounds a bit cheesy but I really feel its important to practice the best possible medicine AND keep our clients happy in the process. I think we do a great job, but there is always room for improvement.
So, I ask you ladies:
What sets your veterinary hospital apart from all the others? What do you wish was offered? Anything you wish wasn't offered? Does the staff keep you coming back? Or the standard of medicine practiced there? Both?