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Need advice pls - bond on a rental vacation unit in the US

We were in the US earlier this year. We leased a vacation rental for 5 weeks.

From our vacation rental we went to other places in the US on 2 occasions. On each occasion we flew with carry on only. On one occasion, I used a small plastic funnel from the kitchen to decant some conditioner into a small travel sized bottle. I left it upside down on the bench top in the bathroom to drain. 

We were then undergoing treatment so I forgot about it. The day before we left, I tried to remove the funnel but it seemed stuck to the bench top. When it came off, I found it had left a round ring mark on the bench top. DH and I put baking soda on the mark after googling how to get rid of the mark. We managed to lessen it by about 50% but you could still see the mark although it wasn't dark like it had been. The information we found suggested that if you persisted with the baking soda, the mark would disappear.

The landlady had asked for our bank details to return the bond (which was $500), a week before leaving the apartment which we provided her with. We checked that account to send a deposit off and noticed that nothing has been returned.

I'm assuming that she's keeping the deposit because of the mark but nothing has been communicated to us. Should I email her and ask or just drop it? I'm not sure what to do. Part of me wants to enquire but the other part wants to let sleeping dogs lie.

Thanks in advance.

Re: Need advice pls - bond on a rental vacation unit in the US

  • I would definitely email her.  No way could a soap ring cost $500 to fix!

    Also, when I would transfer money from the US to the NL or the NL to the US, it would take like 7 - 10 days for my banks to do it for me.  It is not quick.  Are you dealing with US or AU bank?

  • It's a US bank. We left the apartment over a month ago.
  • Definitely ask.  I mean, if she's going to take money out of the deposit (a.k.a. bond, I only learned that word a few weeks ago when moving to Oz) she at least needs to tell you that.

    Ditto PP that no way would that cost $500.  Maybe she's just being slow about returning the deposit, in which case a friendly "Where's my money?" reminder won't hurt.

    GL on getting your money back. 

  • I would definitely ask!! I'm not rich enough that I could write off $500 that easily...  I know in Ireland (I know, different country/laws/continent) a landlord has to provide receipts to show that they are deducting from a deposit/bond. (though I'm not sure how often that actually happens in reality).

    Ask her about it.  If she says she withheld it because of the soap ring ask her for receipts/invoices for the repair work.

    Lilypie Trying to Conceive 21 to 37 day cycle tickers
  • its totally worth asking! she may have just forgot!
    Baby Birthday Ticker Ticker
  • Thank you all for your advice. I will email her and ask about it.
  • image UsToo:
    Thank you all for your advice. I will email her and ask about it.
    I wouldn't mention the ring issue right off the bat. Just ask about the money and see what she says and take it from there. She might not have even noticed the mark!
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