So today our water got shut off. Just saw a JEA truck parked in front of our building (no biggie), and then my washer wouldn't start. Tried a bath faucet, and whaddya' know? No water.
So I call to report the outage, and am told that our service was never transferred (from the last week in July!). So I ask how have I been getting water for 60 days now? She then asks me how it got turned back on, because supposedly the technician turned it off back in August. As if I know where the fluck the darn thing is, much less how to turn it on! I tell her I've had no interruption in service since moving in, and finally have to ask for a supervisor because she's just unwilling to do anything but figure out how it got turned back on.
I am put on hold, and magically, she's figured it all out. Apparently, it was a "computer error" and they've now fixed it. But I'm just supposed to deal with it and now get a 60 day water/sewer bill with no reparations from them! She finally agrees to refund the $10 transfer fee (gee, thanks).
I know they're not popular to begin with, and their rates are ridiculous, but JEA is amazingly incompetent even among utility companies!
On a side note, what do you ladies keep your thermostats on? Our bills have been ridiculous, and while I know this place isn't very energy efficient, $350-400 for 1650 sq ft seems stupid, even for July/August!